The Typical Way
A typical sale happens with sales people talking to stakeholders about products. Discussions often veer around customer problems, solved by services where product features are missing.
- Handed over to implementation teams or outsourced partners lacking original context.
- Worries about days and service costs.
- Negotiations over scope, leading to integration nightmares with multiple vendors.
- Cost and time overruns.
- Post-implementation monitoring is rare; support is disconnected from actual workflows.
The Health Foundry Way
We have the same Customer Success person working with you from the start to know your challenges, expected outcomes, and success metrics.
- Proof of Value: Demos that show real value, not just features.
- Integrated Solution: Comes integrated with industry-leading partners ("Batteries Included").
- Engineer-Led Implementation: An engineer works with you to clean data, ingest it, and integrate with adjacent enterprise solutions.
- Speed to Value: Get to value in weeks, not months.
- Continuous Partnership: We monitor implementation against success criteria and continue helping you resolve issues.
Product Philosophy
Crafted with Care
We believe in extreme craftsmanship. Every pixel, every interaction, and every line of code is thought through.
Seamless Patient Context
A patient is a consumer with changing needs. A woman's journey during pregnancy is different from her journey as a mother. A cancer patient's needs differ from a knee replacement patient's. We build for the specific journey context.
Integrated Solution
Batteries Included. We provide a complete solution, including a contact center with call intelligence, seamlessly adding leads and tickets to ensure the loop is always closed.
Living Our Values
Know Your Customer Deeply
Understand their challenges, people, goals, workflows, existing systems, and investments to minimize Total Cost of Ownership (TCO).
Close the Loop
Ensure every interaction and data point serves a purpose and returns value.
Customer Success
Your success is our only metric.
Extreme Ownership
We take full responsibility for the outcome.
Craftsmanship
Quality in everything we do.